The Need-to-Know Before You Go

COME RAIN AND/OR SHINE The show will go on whatever the weather. Unless it’s looking extra gnarly. Check our socials for any changes.

GATE TIMES You can usually roll up 60-90 minutes before showtime, but check your specific event page for exact timings.

PARKING LOTS Parking lots open an hour before the scheduled gate time. General admission parking comes with your ticket. If you want easier entry and exit, go for Premier Parking or VIP Parking.

DROP-OFF AND PICK-UP AREAS Ride-Share should enter through Gate B. Drop off areas are located in C-lot. Let parking staff know you're dropping someone off and they'll show you the way. Please pull all the way into C-lot to drop off or pick up riders. Please do not block the bus zone.

WHEN YOU GET HERE You know the drill—metal detectors, maybe a pat down, and a bag check if you’ve got one. Be prepped—check out our bag policy, and what you can and cannot bring in our FAQs.

MOBILE ENTRY ONLY Your phone is your ticket. Before you set off, download your tickets to your phone on the Live Nation app. More info on mobile tickets here.

CONTACTLESS PAYMENTS ONLY We’re a cash-free venue. If you arrive without a debit or credit card, head to Guest Services right inside the main gate in the East Plaza and they’ll exchange cash for card (for free).

BOX OFFICE Box Office is closed for the off-season. If you have any questions, please email us at pavilionboxoffice@livenation.com.

THE MERCH Find that coveted merch at our Concert Gear booths in the East and West Plazas. For some events, you’ll find extra booths throughout the venue.

DESIGNATED DRIVERS Are you the responsible fan tonight? Toyota is providing free fountain sodas to guests that commit to be the designated driver for their party. Please visit the Information booth in either plaza on the day of show for more information.

RECYCLING You’ll find recycling bins throughout the venue.

CAMPING We kindly ask that you leave the camping gear at home and refrain from overnight parking.

TAILGATING No tailgating is allowed here at Toyota Pavilion at Concord. Save the party for inside!